• Home
• What To Expect On The Day Of Service

What To Expect On The Day Of Service

At Hogwash Cleaning Solutions LLC, we believe exceptional power washing and blasting services in Queensbury start with clear communication and a well-organized process. When customers know what to expect, the entire experience becomes easier and more comfortable. Our goal is to make every visit predictable, stress-free, and efficient so you can feel confident from the moment you schedule your appointment to the moment we complete the job.

By explaining our process and answering questions along the way, we help homeowners and property managers feel confident about the service they are receiving and the results they can expect. When the job is finished, we review the completed work to ensure it meets our standards and your expectations. Our goal is simple: provide dependable power washing and blasting services in Queensbury with professionalism, transparency, and results you can clearly see.

Exterior Cleaning

Our exterior cleaning services help restore the appearance of your property by removing dirt, algae, mold, and environmental buildup from outdoor surfaces. Using the proper combination of detergents, water pressure, and proven techniques, we safely clean siding, concrete, patios, decks, and other exterior areas without damaging the material. Regular exterior cleaning in places like Saratoga Springs and Lake George not only improves curb appeal but also helps protect surfaces from long-term wear caused by grime and organic growth.

On your day of service, please ensure the following is done at least 4-6 hours before your service:

• REQUIRED. Please ensure you shut off all outside electrical outlets and fixtures at the breaker box before arrival, unless you have outdoor electrical box covers.
• Please have a water spigot activated and accessible. Your water must have a steady pressure of 30 PSI. We cannot connect to a water faucet; it must be a direct line for optimal pressure. (See terms and conditions for examples)
• Please have all windows and doors shut tightly.
• ONLY FOR WINDOWS BEING DONE WITH PURIFIED POLE SYSTEM: You must remove screens if you are having windows cleaned with our purified water-fed pole system. Regular window cleaning with house wash, removal not necessary. If you have heavy debris between the window and the screen, please remove or lift the screen for better rinsing between windows.
• Please have all pets inside before and during cleaning.
• Please clear the work areas of all items, such as furniture, and remove all sensitive materials from the areas being washed, such as flags, doormats, and vehicles
• Please avoid using water during the cleaning service to ensure no loss of pressure or volume.

What to expect:

• We scheduled you in a specific time block to complete your services. Please understand we have implemented a 1-hour window of arrival due to unforeseen issues that can occur on other scheduled jobs. If there is more than an hour window delay, the office manager will reach out to you. Sometimes staff get ahead of schedule and can show up early. Please ensure the property is prepared in case this occurs.
• If we get bad weather, which prevents us from completing your cleaning service on your scheduled day, the office manager will reach out to you. Your cleaning service will be moved to the closest available business day.
• We do not require you to be home at the time of services if we do not need to gain access to locked exterior areas. If you are getting a service that requires inside access, we require someone over the age of 18 to be available.
• Please advise the office manager if there are any issues with water pressure or if you run your water source from a well. If the area has low water pressure or volume, other arrangements need to be made to avoid any issues
• Payment is due upon completion of work unless other arrangements have been made between the client and company. We accept checks, cash, credit, Venmo, or PayPal.

Media Blasting

Media blasting is an effective solution for removing tough coatings, stains, rust, or buildup from a variety of surfaces. This process uses specialized abrasive media propelled at controlled pressure to strip away unwanted materials while preserving the underlying surface. Media blasting is commonly used for restoring masonry, cleaning metal, removing paint, or preparing surfaces for refinishing. It provides a precise and efficient way to achieve a clean, refreshed surface ready for the next stage of treatment or restoration.

On your day of service, please ensure the following is done at least 4-6 hours before your service:

• Please make sure the outside electricity breaker is turned off. Light fixtures will be removed, and no electricity will go to them.
• If you have outside cameras, we ask that you take them down. These need to be removed before media blasting can occur.
• Please clear the work areas of all items such as furniture, decorative items, potted or hanging plants, vehicles, etc.
• If you have a pool or hot tub, please ensure you have the cover on it if located within the range of working area.
• Please have all windows and doors shut tightly.
• Please have all pets inside during service.

What to expect:

• We scheduled you in a specific time block to complete your services. Please understand that your start date of service can be impacted due to delays caused by weather. If your date of service is going to be impacted by any type of delay, the log division manager will reach out to you prior to.
• If we get rain during the time of your scheduled services (media blasting, staining, chinking, etc.), we will have to delay work until the weather clears and conditions for services can be resumed.
• We do not require you to be home at the time of services if all the steps for preparation have been completed. If you are getting a service that requires inside access, we require someone over the age of 18 to be available.
• If you are getting media blasting services done, depending upon the need, the log division manager may cover all windows and doors with protective covering during the whole timeframe of blasting. The log division manager will ensure that you are aware of this if it is necessary for your job.
• Please advise the office manager if there are any issues with the property before your date, so we can prepare accordingly.

Payment is due per your terms outlined in your approved estimate. We accept checks, cash, credit, Venmo, or PayPal. There is a fee assessed for a credit card. The fee will be outlined as a payment amount on your estimate/invoice.